Cookie Policy
Last updated: 27 November 2025
This Cookie Policy explains what cookies are, how DataHeaven.ai uses them, and how you can manage your preferences. By continuing to use our website, you consent to our use of cookies as described below.
Company Information & Compliance
Registered Company
Aqua Networks Limited
Company No. 07207169
Registered in England & Wales
Registered Address
20-22 Wenlock Road
London, N1 7GU
United Kingdom
Support
support@dataheaven.aiCompliance Statement
DataHeaven.ai operates in full compliance with GDPR, CCPA/CPRA, and applicable UK data protection law. Our services are designed exclusively for lawful access to publicly available web data. We maintain documented processes for data subject requests, breach notification, and regulatory cooperation.
Acceptable Use
Use of our services is governed by our Responsible Use Policy. Services may only be used for lawful purposes — including public web research, price intelligence, market analysis, and legitimate data collection. Access to private, gated, or password-protected data is strictly prohibited.
KYC / AML Policy
For business accounts and high-volume usage, we may request identity verification and proof of business purpose in accordance with UK anti-money-laundering regulations (Proceeds of Crime Act 2002 and the Money Laundering Regulations 2017). We reserve the right to suspend accounts where verification cannot be completed.
Lawful Usage Limitations
Our services are restricted to activities that comply with the laws of the user's jurisdiction and the terms of the websites being accessed. Automated collection of personal data, circumvention of access controls, and any use intended to harm, defraud, or deceive is strictly forbidden and will result in immediate account termination.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the site remember information about your visit — such as your preferred language or login state — making your next visit easier and the site more useful. Cookies cannot execute code or deliver viruses, and they cannot access data on your device beyond what the website has stored.
2. How We Use Cookies
Like most online services, DataHeaven.ai uses both first-party cookies (set directly by us) and third-party cookies (set by our trusted partners). First-party cookies are primarily essential for the website to function correctly and do not collect personally identifiable data. Third-party cookies help us understand how the site performs, keep the platform secure, deliver relevant information, and improve your overall experience.
3. Types of Cookies We Use
Strictly Necessary
These cookies are required for core functionality such as secure login, session management, and user preference storage. The website cannot function properly without them. They do not collect personally identifiable data and cannot be disabled without affecting site functionality.
Functional
Functional cookies allow the website to remember choices you make — such as your theme preference or language selection — and provide enhanced, personalised features. Disabling these may affect some features but will not prevent you from using the core service.
Analytics
Analytics cookies (e.g., from Google Analytics and Woopra) help us understand how visitors interact with our website. The data collected is aggregated and anonymised, covering metrics such as page visits, session duration, and traffic sources. This allows us to continually improve the site.
Performance
Performance cookies monitor technical performance indicators — such as page load times and error rates — to help us maintain a fast and reliable service. Information collected is used solely for internal analysis.
Advertising
We may use advertising cookies (e.g., Google Ads tags) to measure the effectiveness of our marketing campaigns and understand how users reach our website. These cookies do not build personal profiles or track you across unrelated websites.
4. Third-Party Cookies
Some cookies on our site are set by third-party services we use to support security, analytics, and marketing. These include:
- Google Analytics & Google Ads — website analytics and ad campaign measurement
- Woopra — visitor behaviour analytics and customer journey tracking
- Cloudflare — security, bot management, and DDoS protection
- Stripe — payment processing and fraud detection
These third parties have their own privacy policies and cookie practices, which we encourage you to review.
5. Cookie Durations
Cookies may be either session cookies (deleted when you close your browser) or persistent cookies (which remain on your device for a set period). The typical durations are:
- Session cookies: active until your browser session ends
- Short-term persistent: 1 hour to 7 days (security and performance)
- Long-term persistent: 1 month to 2 years (analytics and preferences)
6. Managing Your Cookie Preferences
You can control or delete cookies at any time using your browser settings. Most browsers allow you to block all cookies, accept only certain types, or delete existing cookies. Please note that disabling cookies may impact certain features of our website.
For guidance on managing cookies in your browser, visit the support pages for Chrome, Firefox, Safari, or Edge.
7. Updates to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our website after updates constitutes your acceptance of the new policy.
8. Contact Us
If you have questions about our use of cookies, contact us at privacy@dataheaven.ai.